View My Schedule

= Add to My Schedule

Sunday, January 21
06:30 AM - 08:00 AM


Breakfast - Continental

08:00 AM - 12:00 PM


R600 - Vulkan Lokring Training

Speakers
  • Richard Sedlak, Trainer, Level 2 Learning (Speaker)
08:00 AM - 12:00 PM


Basic Refrigeration

Speakers
  • Dave Bird, Appliance Repair Instructor, Dyer Appliance Academy (Speaker)
08:00 AM - 12:00 PM


Basic Electricity

Speakers
  • Fred Butcher, Owner, Fred's Appliance Academy (Speaker)
08:00 AM - 12:00 PM


ServiceDesk Best Practices

This will likely be taught by Matt Parker, and will feature a wide-ranging exploration into optimum practices and methods in a service operation, including not just as related specifically to Rossware products, but encompassing a broad spectrum of subjects overall.
This will likely be taught by Matt Parker, and will feature a wide-ranging exploration into optimum practices and methods in a service operation, including not just as related specifically to Rossware...
08:00 AM - 05:00 PM


Scaling Up Business Growth: Grow My Business and Lead My Industry

The world-renownedScaling Up Business Growth Workshopempowers you to accelerate profitable growth using a time-tested and results-driven methodology. Through this exclusive learning experience, Gazelles Coacheshas empowered more than 20,000 executives and their leadership teams with proven tools and strategies to scale up smarter. Delivered by Daniel Beaulé, a seasoned Gazelles coach and also a fast growing appliance repair company in Montreal, the workshop will cover specific examples of our trade. It will help you: ALIGN - Get faster results with less effort by developing organizational clarity and accountability. ACCELERATE- Develop a strategic advantage over the competition. Position your brand as a market leader. ADVANCE- See your company’s reputation and revenues soar as employees understand and fulfill 100% of your brand promises.Using the Rockefeller Habits 2.0, Gazelles International has enabled companies to dominate their industries and make a bigger difference the world.
The world-renownedScaling Up Business Growth Workshopempowers you to accelerate profitable growth using a time-tested and results-driven methodology. Through this exclusive learning experience, Gazell...
Speakers
  • Daniel Beaule, Cheerleader, Service 2000 Appliances (Speaker)
10:30 AM - 10:45 AM


Break

12:00 PM - 01:00 PM


Lunch

01:00 PM - 05:00 PM


Basic Electricity **Repeat**

Speakers
  • Fred Butcher, Owner, Fred's Appliance Academy (Speaker)
01:00 PM - 05:00 PM


Basic Refrigeration **Repeat**

Speakers
  • Dave Bird, Appliance Repair Instructor, Dyer Appliance Academy (Speaker)
01:00 PM - 05:00 PM


Service Desk Best Practices

01:00 PM - 05:00 PM


R600 - Vulkan Lokring Training **Repeat**

Speakers
  • Richard Sedlak, Trainer, Level 2 Learning (Speaker)
01:00 PM - 05:00 PM


Service Company Solutions User Meetings

Speakers
  • Dale Luther, Service Company Solutions, LLC (Speaker)
  • Jack Miller, Service Company Solutions (Speaker)
02:30 PM - 02:45 PM


Break

05:15 PM - 06:00 PM


ASTI 101: Getting the Most From Your Convention Experience

We will discuss tips on maximizing your experience, implementation of your new found knowledge and skills, and the importance of networking with your colleagues and business partners. This class is for everyone but is especially helpful to those new to the ASTI.
We will discuss tips on maximizing your experience, implementation of your new found knowledge and skills, and the importance of networking with your colleagues and business partners. This class is fo...
Speakers
  • Sarah Brown, Staff, United Servicers Association (Speaker)
  • Dave Smith, Owner, Dave Smith Appliance Services (Speaker)